Shipping, Returns & Exchanges

At Senso, we want you to feel confident ordering your gear. Because sizing can vary between practitioners, we offer a free first exchange so you can get the perfect fit.

Free Shipping (United States)

We offer free standard shipping on all orders within the United States.

Orders are typically processed within 1–2 business days and shipped via standard ground service. Delivery times vary by location but typically range from 2–5 business days.

International shipping rates are calculated at checkout.

Exchanges

If the size of your gi, belt, or apparel isn’t quite right, we offer one free exchange within 30 days of purchase.

To qualify for an exchange:

• Items must be clean and free from wear

• Items must be unwashed

• Original packaging should be included when possible

Once your exchange is approved, Senso will send a free return label and ship the replacement item to you at no cost once the return is received.

Returns for Refund

Returns for refunds are accepted within 30 days of the purchase date.

Please note:

• Return shipping costs are the responsibility of the customer

• Refunds are issued once the returned item has been received and inspected

Condition of Returned Items

Returned items must meet the following conditions:

• Clean and free from wear

• Unwashed

• Free of odors, smoke, detergent, deodorant marks, or animal hair

• No visible signs of use or damage

Any item that does not meet these criteria may not be eligible for exchange or refund. All exchanges and refunds remain at the discretion of Senso Jiu Jitsu.

How to Request an Exchange or Return

To start an exchange or return, please contact us with your order number and request at:

support@sensobjj.com

Our team will provide instructions and help you get the correct size as quickly as possible.