Online streaming service FloSports has been named in a class action lawsuit alleging unlawful and fraudulent billing practices.
The Austin, Texas-based sports streaming platform FloSports, which owns and operates FloGrappling, has been sued over alleged unlawful billing practices.
Filed in November 2022 in the U.S. District Court for the Western District of New York, the suit seeks damages on behalf of a nationwide class of consumers who were charged for FloSports subscriptions.
View the complete complaint, free of charge, here.
Allegations against FloSports
In general, the suit alleges that FloSports unlawfully misled customers to believe they were signing up for a monthly subscription only to be charged for a yearly subscription. The suit further states that FloSports unilaterally charged consumers with subscription renewals without their consent in violation of both New York and federal laws.
The suit cites “over 900” complaints filed against FloSports on the Better Business Bureau website, many of which allege that the company engaged in misleading billing practices and failed to respond to customer service inquiries about said billing practices.
Additionally, the suit alleges that Flo’s subscription enrollment process is deceptive on its face, and the automatic renewal terms are not conspicuously displayed, again in violation of state and federal laws.
At this time, the lawsuit is in the very early stages of the legal process. In order for the case to move forward as a class action, the court must first certify the class of consumers that have allegedly been damaged by FloSports’ billing practices.
FloGrappling is one of many sport-specific streaming services that exist under the FloSports banner. It is the exclusive provider of all IBJJF events, as well as a number of submission grappling and BJJ competitions, including FloGrappling’s own promotion, Who’s Number One, and the 2022 ADCC World Championships.
Recently, FloGrappling announced it had signed top no-gi competitor Gordon Ryan to a seven-figure, multi-match deal. That announcement came shortly before news broke that the 2024 ADCC World Championships would move off of the FloGrappling platform and onto UFC Fight Pass.
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